We Listen First
We Believe Everyone Has TWO Ears & ONE Mouth For A Reason…
It’s Important That We Listen Twice As Much As We Talk!
To Get You Home Remodeling Results You’ll Love, We ALWAYS Listen First.
It happens way too often. A home remodeling company shows up for an initial appointment and immediately “dives right in,” telling you all about THEIR expertise and what THEY think.
They want to get right to “selling” you before they’ve taken the time to ask enough questions about what YOU want.
This “take-a-shortcut” mentality leads to disappointing results. When you don’t listen first, the chances for miscommunication, poor advice, and unexpected problems go way up.
Trained To Listen First
We put a LOT of emphasis on a Listen First attitude at Robbins Construction. We talk about it and train our team to do it. (We love the expression, “you have two ears and one mouth for a reason – listen AT LEAST twice as much as you talk!”).
It’s only after listening thoroughly and asking questions that we will then use our expertise to give you professional advice. Everything about our process is straightforward, honest, and we won’t try to pressure you into choosing us if you’re not ready. (For more about our this, </span >visit our No Pressure Sales page).
We Don’t Make You Feel Like ‘You’re On Your Own’
Of course, listening first doesn’t mean we’ll leave you without guidance.
There are some contractors out there that leave you on your own to make all the choices and pretty much force you into being your own designer.
While we always listen first, we’re also skillful at giving you the benefit of our expertise and experience.
Our background as a builder gives us a knowledge of design that is superior to your average remodeling company. We’ve also built up a reliable team of experts we can call on for plumbing, electrical work, and more.
The bottom line is we can help you avoid pitfalls and deliver results that you’ll absolutely love.
Let’s Make This Pleasant, Too!
Home remodeling projects have a reputation for being stressful.
A lot of times the source of the stress is poor communication, unnecessary delays, and a lack of follow through by the contractor. But sometimes it can feel a little stressful to have part of your home “under construction” and out of commission for a time.
But that doesn’t mean it has to be unpleasant. We bring a friendly, calm approach to the process and we hope you have fun and get excited about picking out products that you’ll love.
We also make this pleasant because we’re very serious about being courteous and clean – you and your property deserve that. For more about this, visit our Courteous & Clean page.
The Next Step
If you’re considering a home remodeling project, let’s start with a relaxed, friendly conversation in your home and get you a ballpark estimate. It’s free – why not request your consultation and estimate now?
Schedule A Free Consultation
